Your fragrance questions

Each Unseen fragrance has its own name, with the fragrance that inspired its scent profile shown separately. Unseen Aromas is independent of the original brands.

Our range is 100ml Eau de Parfum at £27.99.

Made in the UK.

Yes.

Scent notes describe the fragrance profile. They are not a full ingredient list.

All fragrances in our main range are supplied in 100ml bottles.

Yes. Our main fragrance range is Eau de Parfum.

Sampling options are planned but are not currently available. We’ll add them to the website once they are ready.

Keep your bottle somewhere cool and dry, away from direct sunlight and significant changes in temperature. A drawer, cupboard or bedroom shelf away from a window is ideal.

That depends on how often and how much you use. A 100ml bottle contains considerably more fragrance than typical 30ml and 50ml formats, so it is designed to provide plenty of use even when worn regularly.

You can start with For Him, For Her or Unisex.

You can then narrow the collection by scent family and view the individual fragrance notes on each product page.

Yes. Our fragrances are organised across five main scent families:

Fresh · Woody · Amber · Floral · Gourmand

Fresh fragrances tend to feature clean, citrus, aromatic or aquatic notes.

Woody fragrances are built around woods, earthy notes and warm dry accords.

Amber fragrances tend to be warmer and richer, often featuring spices, resins or vanilla.

Floral fragrances place flowers and floral accords at the centre of the scent.

Gourmand fragrances use sweet, edible-style notes such as vanilla, caramel, chocolate or other dessert-like accords.

No. The For Him, For Her and Unisex collections are there to make browsing easier. Fragrance is personal, so you can choose whichever scent appeals to you regardless of the collection it appears in.

Product pages show the scent family and available fragrance notes to help you compare fragrances before ordering.

No. Unseen Aromas fragrances are independent fragrance products. Where a fragrance comparison is provided on the website, it is there to help customers understand the type of scent and is not an indication of affiliation with the original brand.

Fragrance can develop differently depending on skin, temperature, application and the other products you are wearing. The scent you notice immediately after spraying can also change as the fragrance develops and the top, middle and base notes emerge.

Apply to areas such as the wrists and neck. You can also apply fragrance to clothing, although it is sensible to test delicate or light-coloured fabrics first.

It is generally better to spray the fragrance and allow it to dry naturally rather than rubbing it into the skin.

You’ll receive an order confirmation using the email address provided at checkout.

If you need to change or cancel an order, contact us as soon as possible. Once an order has entered dispatch processing, it may no longer be possible to make changes.

Contact us as soon as possible with your order number and the correct address. If the order has not yet been dispatched, we’ll check whether it can still be changed.

Orders are dispatched within 1–2 working days. Standard UK delivery normally takes 2–3 working days after dispatch. Delivery times are estimates, not guaranteed dates.

Full delivery information is available on our Delivery & Returns page.

Standard UK delivery costs £3.99. UK delivery is free on orders of £39.99 or more.

Current delivery options and charges are shown at checkout and on our Delivery & Returns page.

Yes. You can cancel or return an eligible online order by telling us within 14 days of delivery, then sending it back within the following 14 days. Returned products should be unused and in a condition suitable for resale, except where your statutory rights apply. Contact us with your order number to start a return. You pay return postage for a change-of-mind return.

See Delivery & Returns for the full returns information.

Please contact us as soon as possible, ideally within 48 hours of delivery. Include your order number and photos where relevant. This does not affect your statutory rights.

We’ll review the issue and help with the next steps.

If your delivery has passed the expected delivery window, use the tracking information provided with your dispatch confirmation where available. If you still need help, contact us with your order number.

Use our contact page to send us a message.